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What You Need to Know About NDIS Support Coordination

HELP’s team of friendly, experienced support coordinators help you connect with the right services and make sure they meet your NDIS plan requirements. This helps you get the most out of your NDIS plan and achieve your goals. We also offer expert advice on how to manage your supports and provide assistance in navigating any barriers you may encounter along the way.

NDIS participants can request funding for support coordination as part of their planning process. However, not everyone will receive this level of support. The NDIS assesses each person on a case-by-case basis to decide whether they need this type of support. It’s important to speak with your Local Area Coordinator or planner to determine if you’re eligible and to help you request this funding.

Level 1 Support Coordination:

A support coordinator works with you to identify and consider your options – including NDIS and broader supports. This can be a time-consuming task, especially for someone new to the NDIS. They can help you find the best services and providers and negotiate prices. They can also provide referrals to specialist supports such as psychologists and social workers, if required.

Level 2 Support Coordination:

A level two support coordinator provides more intensive assistance to participants with complex needs. This includes creating strategies for implementing the NDIS plan and helping you overcome any barriers that might arise. The coordinator will work closely with a participant’s broader support network to address any issues or challenges.

Level 3 Support Coordination:

The final level of NDIS Support Coordination is designed for participants who have specific, complex and challenging circumstances. This can include mental health issues, complex health conditions and behavioral challenges. The coordinator will work with you to identify the most suitable mainstream and community support providers, and develop a plan of care. They will then coordinate the different supports and monitor their effectiveness.

It’s important to remember that a support coordinator isn’t meant to replace your family, friends or other informal supports. The purpose of the NDIS is to provide you with a more structured, independent and personalised support system.

NDIS Support Coordination vs NDIS Plan Management

A common misconception is that NDIS Support Coordination is the same as NDIS Plan Management. However, these are two distinct services with very different outcomes. NDIS Plan Management is designed to help you understand and implement your NDIS plan, and manage it on a daily basis. This service focuses on managing the day to day administration of your supports, as well as managing any challenges or unexpected situations that might arise.

The most important consideration when choosing a NDIS Support Coordinator is their ability to understand your individual needs and goals. It’s also essential to choose a provider that is registered with the NDIS. You can check the status of a provider using the NDIS Provider Finder tool in myplace. Lastly, a reputable NDIS Support Coordinator should be transparent with their fees and charges. They should be able to show you all the costs associated with their service in the form of an itemised invoice.